Features/Usage
SellerAider's grow product has a vast feature set. The following are the available features you can learn more about them by clicking on the name of the feature to the right of this page.
Refresh Listings/Items
How it works
Refresh listings is a feature that will bump your items to the top of search. Just like how you edit an item in the app brings it back to the top of search. It refreshes your items from the oldest item to the newest so it always maintains the order of your items.
Usage:
You can access this feature by going to your profile on the website. Under the listings tab, you’ll see a button called ‘Refresh Items’. Click ‘Refresh Items’ and this will begin your refresh session.
Best Practices & Rules
To get most sales refresh during peak hours for your buyers.
Continuous Refresh/Auto-Refresh your listings
How it works
This is a feature that allows you to set an interval for the extension to refresh your items for you. For example: If you select 30 minutes, The extension will automatically refresh your items every 30 minutes. You have to leave the tab open for refresh to actually run but even if you close the tab the extension will still remember that auto-refresh is on and will start up from where it left off when you re-open a depop tab.
If it is time for auto-refresh and you are running another task (e.g following users), the bot will wait until your task finishes then it will commence auto-refresh
Usage
To use this feature, you just have to go to your profile page on the website and click the button ‘Start Auto-Refresh’.
You will then be prompted to add in the time interval you want to refresh at (The minimum interval is 20 minutes).
You can either start the refresh now or after the interval you specify.
Best Practices & Rules
The minimum break period is 20 minutes. You have to leave the tab open for the refreshing to actually run, you can still go to other sites in other tabs while auto refresh is on. You CANNOT have more than one depop tab open when auto-refresh is on, if you try to open more than one depop tab you will be re-directed to a notice page.
Refresh Behaviour (Refresh Downtime etc.)
How it works
Our tool has a setting that lets you choose what changes happen when refreshing.
Edit the price – when checked 0.01 in whatever currency you have will be added to the price of your item. On the next refresh the extension will automatically remove the 0.01 added.
Refresh downtime – have autorefresh/continuous refresh take a break for a while if your shop has been refreshed a certain number of times. You can decided how many times your shop is refreshed before having downtime. You can also decide how long this downtime will be.
Varied Refresh Interval – Vary Refresh Interval will choose a random interval in between your chosen auto refresh time and 2 hours added to that time.
Usage
Go into the settings page by clicking the icon that looks like a ‘cog/gear’ and then click the refresh behaviour button. Choose any of the options available
Best Practices & Rules
We recommend that you set a refresh downtime if autorefresh/continuous refresh is on.
Relist & Delete Items
How it works
Our relist feature allows you to recreate a listing INCLUDING the images attached to the listing.
Usage
Click on one of your products and then click the button ‘Relist item’. By default the old item is not deleted. You can set the extension to automatically delete the old item by going into the settings page and clicking the relist button.
Best Practices & Rules
Relisted items do very well when it comes to search. If you have an item that hasn’t sold for a while you can relist and get it on the top of search. NOTE: Relisting will remove any likes or comments you have on a product, it is essentially a new listing.
Edit Items/Listings
How it works
Our edit items/listings feature allows you to make several changes to multiple listings at the same time. The following are the available changes you can make:
Change shipping cost (National and International)
Increase price by %
Decrease price by %
Increase price by exact amount
Decrease price by exact amount
Delete Products
Usage
Click on your profile and click the ‘Edit Items’ button. You’ll be taken to a page where you can select the items you want to edit as well as choose which change you’d like to make.
Once done selecting the items and entering the type of change to make in the form, press ‘Continue’. Afterwards, press the green ‘Start Editing’ button.
Best Practices & Rules
You can occasionally drop prices and offer free shipping to increase sales.
Send Offers to Likers
How it works
Our send offers feature allows you to send custom offers to users that have liked your listings using the new send offers feature. The following are the available changes you can make:
Decrease price by % (Recommended)
Decrease price by exact amount
IMPORTANT:
For this feature to work properly, you need to have this option available to you on depop already.
You need to decrease the price by at least 5% regardles of what option you choose (percentage or exact amount)
If an offer has already been sent or the user cannot be sent an offer the bot will skip this user.
Usage
Click on your profile and click the ‘Send Offer to Likers’ button. You’ll be taken to a page where you can select the items you want to send offers for as well as choose which change you’d like to make.
Once done selecting the items and entering the type of change to make in the form, press ‘Continue’. Afterwards, press the green ‘Start Sending Offers’ button.
Best Practices & Rules
You can occasionally send offers to likers to boost sales!
Respond to Offers
How it works
Our respond to offers feature allows you to respond to active offers. The following are the available changes you can make:
Decline offer: The bot will decline offers that are discounted at a % that is higher than the number you input
Accept offer: The bot will accept offers that are discounted at a % that is lower than or equal to the number you input
EXAMPLE: if you put 10 in the input box then it represents 10 percent. If you select DECLINE then the bot will decline offers higher than a 10 percent discount. If you select ACCEPT then it will accept offers that are lower or equal to a 10 percent discount.
IMPORTANT:
For this feature to work properly, you need to have offers available to you on depop already.
Usage
Click on your profile and click the ‘Respond to Offers’ button. You’ll be taken to a page where you can select the response and the criteria for responding in a specific way.
Once done, press ‘Continue’. Afterwards, press the green ‘Start Responding to Offers’ button.
Best Practices & Rules
You can occasionally send offers to likers to boost sales!
UI Mode (User Interface Mode)
How it works
UI Mode has the bot click buttons and open specific pages in order to complete tasks. UI Mode is available for several features:
Refresh
Autorefresh/Scheduled Refresh
Relist & Delete Items
It operates slower than regular mode as it has to load each page before working.
Usage
Click on the icon in the white sidebar of the app that looks like a ‘cog/gear’. Then Click ‘UI Mode’. This takes you to a page where you can turn on UI mode and customize how it behaves based on the specific feature.
You can speed up UI mode by going to the settings page > click ui mode > click Skip delay in UI Mode. However, we still recommend having some delay.
Best Practices & Rules
You can choose to use U.I Mode when available as an option on a feature. Whatever mode you are on, make sure you have a decent delay between each action and set up downtime.
Export Listings
How it works
Using this feature will download all your unsold listings into a CSV AND a text file.
Usage
Go to your profile and click on the ‘Export Listings’ button.
Mobile Use
How it works
You can use our app on your mobile phone (iOS & Android)
Usage
Read our mobile usage guide here
Send Reviews/Feedback
How it works
Using this feature will automatically leave feedback on shipped orders that you have not left feedback for yet. You can choose the feedback text and the star rating to give.
This can help encourage buyers to leave you a review and boost your shop's credibility. This means more sales!
Usage
Go to your profile and click on the ‘Message’ button. Then click on 'Send Reviews/Feedback'.
Mobile Use
How it works
You can use our app on your mobile phone (iOS & Android)
Usage
Read our mobile usage guide here
Mass Messaging
How it works
This is a feature that allows you to send a message to multiple people at once. Currently we support mass messaging: all your followers and people who liked a product. The extension will only message an individual person once in 48 hours regardless of how you message them, it will also not mass message someone if the last message sent to them is the exact same as the one you are sending currently. This works as an implicit pause/resume feature, by passing on people that have been messaged previously.
The extension only messages people who meet these conditions: 1) Have not been messaged/conversed with in 48 hours 2) last message in your chat with them was not the message you are about to send 3) They are not blacklisted
You can blacklist users from being messaged in the settings to prevent the extension from ever messaging them. IMPORTANT make sure you read the best practices section before ever considering using mass messaging
Best Practices & Rules
Messaging is a feature that is easy to abuse, Depop’s TOS is against spam, we also have a clause in our TOS that is against spamming/harassing users. We do not recommend messaging many user's in one go (such all your followers).
We recommend rarely ever messaging people who have not indicated some level of interest in your shop (If you are to use the messaging features focus on messaging people who have liked YOUR products or who follow you). Messaging likers of other people’s products is fine if done in a highly targeted way, make sure they have liked similar items to yours.
Behind the scenes, our extension skips users that have already been messaged once in 48 hours and we skip users who have previously received the exact same message that you are about to send. You can also prevent the extension from EVER messaging someone you have messaged before by going into the settings.
If someone who you message does not want to receive a message from you again, make sure you add them to the blacklist (You can go into the settings tab > Message), blacklisting uninterested people that get back to you is your responsibility and will prevent you from getting reported by users which could have negative consequences for you.
Message Followers
Usage:
To use this feature, you just have to go to your profile page on the website. Click the ‘message’ button to open the message options. After that, click the button ‘Message Followers’.
You will be taken to a tab where you can enter the message you want to send. Afterwards you can click Continue then the message button will show ‘Click To Send’. Once you click that, messaging shall begin.
Message Buyers
Usage:
To use this feature, you just have to go to your profile page on the website. Click the ‘message’ button to open the message options. Then click the button ‘Message Buyers’.
You will be taken to a tab where you can enter the message you want to send. Afterwards you can click Continue then the message button will show ‘Click To Send’. Once you click that, messaging shall begin.
Message Product Likers (Messages Likers of a SPECIFIC Product)
Usage:
To use this feature, you just have to click on any product and then click the button ‘Message Likers’.
You will be taken to a tab where you can enter the message you want to send. Afterwards you can click Continue then the message button will show ‘Click To Send’. Once you click that, messaging shall begin.
Message Latest Likers (Messages Likers Across ALL Your Products)
Usage:
To use this feature, you just have to go to your profile. Click the Message Dropdown. Then click the button ‘Message Latest Likers’.
You will be taken to a tab where you can enter the message you want to send. Afterwards you can click Continue then the message button will show ‘Click To Send’. Once you click that, messaging shall begin.
Message Blacklisting
How it works
This is a feature that allows you to prevent a specific user from ever being messaged
Usage
Go to the settings tab in the extension (You can go here by clicking the icon that looks like a gear/cog). Click ‘Message Blacklist’ and add the persons username to the text box. If you are adding multiple users, separate each username with a comma and DO NOT use the ‘@’
GOOD: username1, username2
BAD: @username1, @username2
ADDITIONALLY, You can click the check box labelled “skip if messaged before” to NEVER under any circumstances message a user that you have messaged previously.
Message Variables/Templates
How it works
Variables allow you to tell the extension to automatically substitute any occurrence of the variable in a message with some data while it is running. For example, the message ‘Hey {{username}}’ when messaging a user called @sarah will send the message’Hey @sara’ to the user @sara. Currently there are two variables:
1) {{username}} = automatically fill in username
2) {{product}} = automatically fill in product link NOTE: You do not have to use variables in order to send a message
Usage
You can use this by clicking any of the message features on the extension. When you are shown the box to type your message you are also given a list of available variables. Just type out the variable e.g {{username}} at whatever position you want the data to show up in the message.
Preset Messages
How it works
Preset messages allow you to create reusable messages.
For example, if you wanted to give every liker an offer of 10% off, you could create a preset message titled ‘Offer to 10% Liker’ with a custom message. Now, whenever you wanted to use the message likers feature you can easily select the preset message and have the message box get filled with your preset.
This allows you to save a lot of time and make your messages a bit more standardized. Custom variables also work with messaging.
NOTE: Presets are not restricted to a specific messaging feature, all messaging features can use presets.
Usage
You can use this by going to your profile. Open the Message dropdown then click ‘Preset Messages’. You can now either create a preset message or edit an existing preset message by selecting it from the dropdown.
Follow Users
How it works
This is a feature that allows you to follow multiple people at once. Currently we support mass following: the followers of another user, the following of another user and people who liked a product.
The extension skips people that you are already following, you have blocked, have blocked you.
Depop has a following limit of 7501, so when you reach this limit the extension will stop following you and alert you about the limit. You can go unfollow people using the previous instructions about Unfollowing Users.
NOTE: You can automatically start unfollowing when you reach the limit, to turn this setting on go to Settings > Unfollow > Check the box that says ‘Auto-unfollow when follow limit is reached’.
Follow A User's Followers
Usage:
To use this feature, you just have to go to another users profile on the website. Open the Follow/Unfollow dropdown and then click the button ‘Follow Followers’.
Follow A User's Following
Usage:
To use this feature, you just have to go to another users profile on the website. Open the Follow/Unfollow dropdown and then click the button ‘Follow Following’.
Follow Buyers/Reviewers
Usage:
You can follow your own buyers or someone else’s buyers:
Follow Another User’s Buyers:
To use this feature, you just have to go to another users profile on the website. Open the Follow/Unfollow dropdown and then click the button ‘Follow Buyers/Reviewers’.
Follow Your Own Buyers:
To use this feature, you just have to go to your profile on the website. Open the Follow/Unfollow dropdown and then click the button ‘Follow Buyers’.
Follow Likers
Usage:
To use this feature, you just have to click on any product and then click the button ‘Follow Likers’. This will follow anyone that has liked the product.
Avoid Following People who are following over a certain number of people (Setting)
Usage:
To use this feature, you need to go into the settings page by clicking the icon that looks like a ‘cog/gear’. Then Click the ‘Follow’ button. Under ‘Following Limit’ enter a number and hit the save button.
Unfollow People You Follow
How it works
This is a feature that allows you to unfollow people you are following. You can whitelist people to protect them from being unfollowed. By default unfollowing will start from the most recent person followed, you can change this in the settings with a feature (Reverse Unfollow)
Usage
To use this feature, you just have to go to your profile page on the website. Open The Follow/Unfollow dropdown. Then click the button ‘Unfollow Following’. If you want to whitelist someone add their username to the whitelist in the settings tab (Explanation below).
Unfollow Whitelist (Setting)
How it works
This is a feature that allows you to prevent a specific user from ever being unfollowed
Usage
Go to the settings tab in the extension (You can go here by clicking the icon that looks like a gear/cog). Click ‘Unfollow’ and then under ‘UNFOLLOW WHITELIST’ heading, add the persons username to the text box. If you are adding multiple users, separate each username with a comma and DO NOT use the ‘@’
GOOD: username1, username2
BAD: @username1, @username2
NOTE: You can automatically start unfollowing when you reach the limit, to turn this setting on go to Settings > Unfollow > Check the box that says ‘Auto-unfollow when follow limit is reached’.
Reverse Unfollow
How it works
This is a feature that allows you to start unfollowing from the oldest person you follow (not their literal age! but oldest meaning the time you followed them). Reverse unfollow when turned on will start unfollowing from the bottom (oldest to most recent)
Usage
Go to the settings tab in the extension (You can go here by clicking the icon that looks like a gear/cog). Click ‘Unfollow’ and then Make sure the checkbox next to ‘Unfollow starting from the oldest user followed to the most recently followed (Reverse unfollow)’ is checked. Don’t forget to save!
Auto-Unfollow When Limit Is Reached (Setting)
How it works
This is a feature that allows our app to automatically unfollow people when the limit is reached without you having to intervene.
Usage
Go to the settings tab in the extension (You can go here by clicking the icon that looks like a gear/cog). Click ‘Unfollow’ and then make sure the checkbox next to ‘Auto-unfollow when follow limit is reached’ is checked. Afterwards, press save!
Like A User's Products
How it works
This is a feature that allows you to like all the products of a user.
Usage
To use this feature, you just have to go to another users profile on the website. Open the Like/Unlike dropdown and then click the button ‘Like Products’.
Like Products On Search Page
How it works
This is a feature that allows you to like products on the search page.
Usage
To use this feature, you just have to go to the search page and search for any item. Then click the button ‘Like Products’
Randomized Liking (Settings)
How it works
This is a feature that allows you to like products randomly on a users page or on the search page. This allows your liking to appear more natural as opposed to liking every item a user sells.
Usage
To use this feature, you just have to go to the settings page by clicking the icon on the sidebar that looks like a gear/cog, hit the ‘Like’ button and then choose a limit. Afterwards, click Save!
Save Layout & Rearrange Items
How it works
The bot allows you to save the layout of your items. This helps serve as protection in the event of your layout being altered.
Most importantly it allows you to restore the layout of your product according to the previously saved layout
Usage
To save layout: Go to your profile. Click the button called “Save Item Layout”.
To restore layout: Go to your profile. Click the button called Rearrange/Restore Layout.
Best Practices & Rules
After creating a desired layout, you can keep a saved layout so you have a point to go back to. The extension automatically preserves the order of your items when refreshing however delays on depop’s site in re-ordering items can occassionally affect your layout. Just hit ‘restore layout’ and you are all set!
Fee/Profit Calculator
How it works
This is a feature that brings up a calculator that allows you to quickly calculate profits and fees
Usage
To use this feature, go to your profile. Open the ‘Analytics/Calculators’ dropdown you can find the ‘Calculate Profit/Fees’ button from the extension by either:
Going to your profile page
Clicking on one of YOUR items
You can then fill in the form and the extension will use the figures you input to calculate your profits/feesRefresh Listings/Items
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